An intranet to support onboarding and team training
The platform developed by LZA brings internal procedures, support content and training activities together in a single place, making it easier to onboard new employees and support teams.
The challenge
With a workforce of many dozens of people spread across different departments, Carris Metropolitana needed to organise the onboarding and training of its employees.
Each new person has to learn the organisation’s internal procedures and best practices, acquire specialised technical knowledge and attend training sessions over time. Manually managing the delivery of content, the assignment of training and the tracking of assessments became difficult as the team grew.
These processes needed to be centralised and the management tasks automated, providing an overall view of each employee’s training.
The solution
We developed a corporate intranet that brings together the onboarding of new employees, training management and access to internal information.
When they first enter the platform, each employee starts a guided introduction to the organisation’s main procedures and best practices. Depending on their department, they can automatically receive the training relevant to their role. Managers can also assign other training activities in response to specific needs.
The responsible team manages the platform independently: it creates training activities, sets the assessment criteria and grading for each module, and provides content in different formats, including videos, documents and interactive maps.
The results
Centralising information and training simplifies management work and reduces the need to repeat tasks for each new employee. Automatically assigning training by department saves time and helps ensure that everyone receives the content planned for their role.
Managers have an overall view of employee training and can assign new activities and consult assessments in real time. This information makes it easier to identify needs and support teams.
For employees, the intranet offers a single access point to procedures, support materials and training, both when they join the organisation and throughout their career.